Terms of Service
Welcome to TradeWise. By accessing our website and utilizing our investment courses, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
TradeWise provides a platform for individuals seeking to enhance their knowledge and skills in investment strategies. Our courses are designed to equip learners with the necessary tools to make informed investment decisions. However, the information provided through our courses is for educational purposes only and does not constitute financial advice.
By enrolling in our courses, you acknowledge that TradeWise does not guarantee any specific outcomes related to your investment performance. Each learner's results may vary based on individual circumstances, market conditions, and personal effort. It is essential to conduct your own research and consult with a qualified financial advisor before making any investment decisions.
Your use of our website and courses requires that you provide accurate and up-to-date information during the registration process. Any false or misleading information may result in the termination of your account. TradeWise reserves the right to refuse service to anyone at any time for any reason, including but not limited to violation of these terms.
TradeWise is committed to protecting your privacy. We collect personal information for the purpose of providing our services, and we will not share your information with third parties without your consent, except as required by law. For more details, please refer to our Privacy Policy.
All course materials, including videos, documents, and graphics, are the intellectual property of TradeWise and are protected by copyright laws. You may not reproduce, distribute, or use any course content without our explicit written permission. Unauthorized use of our materials may result in legal action.
In the event of a dispute arising out of or relating to these terms or your use of our services, you agree to resolve the matter through binding arbitration in accordance with the laws of Singapore. This means that you waive your right to a trial by jury or to participate in a class action lawsuit.
TradeWise reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any updates. Continued use of our services after modifications constitutes acceptance of the new terms.
For any inquiries regarding our terms of service, or if you encounter any issues while using our platform, please do not hesitate to contact us. You can reach us at offers@tradewisego.com or call our customer service at +65 9666 0928. Our office is located at 43 Tg Pagar Rd, #01-02, Singapore 088464, where we are happy to assist you.
Thank you for choosing TradeWise. We are dedicated to helping you achieve your investment goals through our comprehensive courses and support. We look forward to being part of your investment journey.
Terms of Return
At TradeWise, we are committed to providing high-quality investment courses that empower our clients to make informed financial decisions. We understand that choosing the right educational path is crucial for your investment success. Therefore, we have established a comprehensive return policy to ensure your satisfaction with our offerings.
If you find that our investment courses do not meet your expectations, we offer a return policy that allows you to request a refund within 30 days of your purchase. To initiate a return, please contact our customer service team via email at offers@tradewisego.com or by phone at +65 9666 0928 . Our team will guide you through the return process and ensure a hassle-free experience.
To be eligible for a refund, you must have completed no more than 25% of the course content. This allows us to maintain the quality of our courses and provide valuable resources to those who genuinely wish to learn. We encourage you to thoroughly review the course material and engage with our community before deciding to return.
In the event of a return, your refund will be processed within 14 business days of our approval. The refund will be credited back to the original payment method used during the purchase. Please note that any transaction fees incurred during the payment process may not be refundable.
We also understand that unforeseen circumstances may arise, which can affect your ability to engage with our courses. If you experience technical issues or personal challenges that hinder your learning experience, please reach out to us. We are here to help and may offer alternatives such as course extensions or credit for future courses.
TradeWise values transparency and integrity in all our dealings. We believe that our return policy reflects our commitment to your satisfaction. We urge you to read through the course descriptions and reviews before making a purchase to ensure that you choose a course that aligns with your investment goals.
For corporate clients or bulk purchases, our return policy may differ. We encourage you to contact us directly to discuss your specific needs. Our team is always ready to accommodate and provide tailored solutions for businesses seeking to enhance their employees' investment knowledge.
We reserve the right to update our return policy as needed. Any changes will be communicated clearly on our website to ensure that all customers are informed of the current terms. Your trust is essential to us, and we strive to maintain a transparent relationship with all our clients.
Should you have any questions regarding our return policy or any other aspect of our courses, please do not hesitate to reach out. Our dedicated support team is available to assist you and ensure that your experience with TradeWise is both enriching and rewarding.
Thank you for choosing TradeWise as your partner in investment education. We look forward to helping you achieve your financial goals through our expertly designed courses and resources.